Guide to Hospital

  • How to Reach Us
    • Map & Directions
    • Telephone Number
  • Admission & Discharge
    • Registration
    • Operating Hours
    • Patient Rights and Responsibilities
    • Pre-Surgery Admission
    • During Your Stay
    • Discharge from Hospital
  • Room Rate
    • Room charges
  • Payment Services
    • Deposit Amount
    • Room Rate
    • Payment Counter & Operating Hours
    • Payment Methods
    • Health Insurances
  • Visitors Guide
    • Visiting Hours
    • Overnight Stay
    • Accomodations
    • Companions
    • Ambulance Service
    • Wi-Fi Internet Access
How to Reach Us

Map & Directions



Address:
No 52A-G, Brooke Drive 96000 Sibu,
Sarawak,
East Malaysia,
Malaysia.

Telephone Number:
Tel: 084-329900 (General)
Fax: 084-327700

Website:
www.kpjsibu.com

Email Address:
enquiry@kpjsibu.com

 

Admission & Discharge

Registration

PRE-ADMISSION/ADMISSION PROCEDURE
Our admission counter is located at the Ground floor. Other than emergency cases, appointments for admission are made during your visit to the Consultant's Clinic.

Operating Hours

Operating hours:

Monday – Sunday :
7.00am – 9.00pm

Emergency:
24 hours

What to bring?
Your I.C (Identity Card) or Passport or your Birth Certificate. If you have a medical card, please bring it along.
For foreigners, please bring your work permit or Passport.

For those who are covered by insurance or employer medical benefits:
Please bring your 
- Letter of Guarantee
- Authorisation Letter / Chit from company
- Past Medical Records, recent Mammogram films and laboratory results And current medications(if applicable)

Patient Rights and Responsibilities 
1. To know the name, profession and experience of our staff who care and treat for you.
2. To freely voice complaints and recommend changes without fear of a change in the quality 
3. To ask to see another doctor, get a second opinion, or change doctors or hospitals. 
4. To refuse to take part in the training of healthcare workers, research or in experimental programs. 
5. Accept or refuse medical or surgical treatment, including forgoing or withdrawing life-sustaining treatment or withholding resuscitative services. 

A Patient has the responsibility to... 
1. Provide accurate and complete information about your present medical conditions, medications and special needs.
2. Provide information about any special needs you may have that are an important part of your culture or religion. 
3. Follow treatment instructions or let us know if you are unwilling or unable to do so. 
4. Consider the comfort and needs of other patients. 
5. Respect the role and dignity of Hospital staff and their right to a safe and pleasant work environment. 

Pre Surgery Admission 
You will be given a referral letter/ admission form from the consultant once appointment is made for admission. Thus, you are required to sign a consent form before the operation.

Room Rate

Notes*
All rates quoted are subject to revision from time to time by sibu specialist medical centre.

Room Charges
Executive Single Room
Single Room
4 Bedded Room
ICU
HDU
Nursery
Day Care
RM 80
RM 75
RM 50
RM 150
RM 100
RM 40
Overnight
RM 150
RM 100
RM 60
RM 250
RM 150
RM 40

All room rates include:
1. Tea snacks (8.00am)
2. Free flow of hot & cold water
3. Free nurse call

Payment Services

Deposit Amount

A deposit is required from patient upon admission except for patient with guarantee letter (GL), from company approved by the management.The deposit amount varies depending on the type of treatment. Deposit can be made in cash or credit card. If deposit is secured through credit card, the card holder is required to sign a credit card voucher.

Medical
RM 3000
Surgical
RM 80
ICU
RM 7000

Please note that additional deposit will be required when patient's expenses exceed the initial deposit paid or the limit specified in the guarantee letter. If patient's admission deposit is guaranteed by credit card, the Billing Clerk will request for additional top-up line of credit, and inform the card holder accordingly.

Mode of Payment:
1. Cash
2. Major credit cards
3. Letter of guarantee
4. Insurance coverage

Visitors Guide

Visiting Hours

Your family and friends are welcome to visit you during your stay here. We also request that visitors be sensitive to the needs of other patients for peace and quiet

Monday – Sunday  : 12PM-2:30PM  5:00PM-9:00PM
ICU                   : As condition permits; restricted visitors only

Overnight Stay

For Single Room, we provide an extra bed for inpatient. (Subject to availability).

For 4 Bedded Rooms, we provide an armchair or you may bring a recliner from home.

Accommodations

For your convenience, Sibu Specialist Medical Centre Specialist provides a list of nearby hotel accommodations for your visiting family and friends.

RH Hotel
Address: Jalan Kampung Nyabor, 96000 Sibu Sarawak 
Tel no: 084-365888 
Email: reservationssibu@rhhotels.com.my 

Paramount Hotel 
Address: 3 Lorong 9A, Jalan Kampung Datu, 96000 Sibu Sarawak 
Tel no: 084-331122 
Email: paramount_hotel@yahoo.com 

Tanahmas Hotel 
Address: Lot 277, Block 5, Jalan Kampung Nyabor, 96000 Sibu Sarawak 
Tel no: 084-333188 
Email:  info@tanahmas.com.my

Companions

Each patient is allowed only ONE companion to stay overnight. However, male companions are NOT allowed in a female room. In the Paediatric ward, one parent may stay overnight with the child at no extra charge.

Ambulance Service

Ambulance service is provided 24 hours. The fare charged is based upon the distance travelled. Please call us for more information at 084 – 329900.

Wi-Fi Internet Access

Our hospital is equipped with Wi-Fi and patients and visitors are able to access the wireless for internet.